Freight: Your order will be delivered 3 - 10 business days (Monday thru Friday) after it has been processed and boxed. Exceptions: Special Order items will be shipped to you when we receive from the manufacturer.
Note: Oversize items such as doors, bathtubs, furnaces, etc. must be shipped by Freight. As defined by the trucking industry, residential delivery means "curbside delivery", so you may need assistance to move your packages indoors. If the trucking company can not deliver to your residence due to road width, not enough turn around space, etc., it will be the customer's responsibility to make arrangements with the trucking company for acceptance of the shipment. Also, anytime an oversize item is ordered all other items in the order will be shipped by the same method.
Online Orders: As part of the checkout process, you will be provided with shipping rates based on the ship to state and zip code. Shipping rates will change depending upon the weight, size and type of products you have ordered. Rates or posted in real time if 0 shows please contact us to complete order. We don't offer free shipping.
Please inspect your package(s) before signing the release. Once you have signed the release, you have accepted the goods in their current condition. If the goods are damaged, you should refuse to sign the release. If your merchandise is damaged, please call us at 205-594-7507. Per your request, we will send you a replacement or cancel your order.
Note: Damaged merchandise must be reported within 5 days of the receipt date. We do not replace or refund damaged merchandise if it has been installed.
If you need to return merchandise for a refund please contact us at 205-594-7507. We can't accept returns on (HVAC items, Electrical, Special Orders, Custom Made Screens.